CT999 Privacy Policy — Your Data, Your Control

The ct999 (ct999.my) Privacy Policy explains how we collect, use, store, and protect your personal information. By creating an account or using the platform, you are considered to have agreed to this Privacy Policy.

This policy applies to the ct999.my website, mobile app, and all associated ct999 services. If you do not agree with any part of this policy, you are advised not to use ct999's services.

• Regulatory Authority: ct999 complies with international data protection standards.
• Applicable Region: This policy applies to all active markets where ct999 operates, including Bangladesh.
• Contact: For any privacy-related questions, write to us at support@ct999.my.

Ct999 collects two types of data — information you provide directly, and information collected automatically through your usage.

• IP Address: To verify security checks and enforce geographic restrictions.
• Device Information: Operating system, browser, and screen size — collected for platform optimization.
• Usage Patterns: Which games you play most and when you're active — to help us improve our services.
• Transaction History: Records of deposits, withdrawals, and bets — retained for resolving financial disputes.
• Cookies & Session Data: To maintain login status and remember user preferences.

Ct999 uses your data solely to provide its services. All purposes are outlined below:

• Service Delivery: Account management, transaction processing, and delivery of gaming services.
• Identity Verification: To prevent fraud, money laundering, and access by minors.
• Support: Verifying information to provide accurate responses to your complaints or inquiries.
• Security: Detecting suspicious transactions and keeping your account secure.
• Relevant Communications: To inform you of bonuses or offers applicable to you.
• Legal Obligation: Meeting the requirements of applicable laws and regulatory authorities.
• Platform Improvement: Analyzing usage patterns to improve our services.

Ct999 never shares your data with third parties for advertising purposes, and will not use it for any marketing activity without your consent.

Ct999 does not share your data with third parties for commercial purposes. However, limited disclosure may occur in the following circumstances:

• Payment Processors: Minimal information is shared to process transactions with bKash, Nagad, Rocket, or your bank. Each of these providers maintains its own privacy policy.
• Game Providers: Minimal session data may be shared with providers such as Evolution and Pragmatic Play for the purpose of operating games.
• Legal Authorities: Disclosure is mandatory when required by a court order or a legitimate request from a government authority.
• KYC Verification Provider: Documents may be shared with licensed institutions for identity verification purposes.
• Anti-Fraud Organizations: Your information may be verified against international fraud databases.

Ct999 never sells or transfers your data to advertising companies, data brokers, or unrelated third parties.

Ct999 uses industry-standard technology to protect your data. Here's what we actually have in place — not just in words, but in practice:

• 256-bit SSL/TLS Encryption: All communications on the website and app are encrypted.
• Password Hashing: Passwords are stored using the bcrypt algorithm — they cannot be read directly by anyone.
• Two-Factor Authentication (2FA): An additional layer of security powered by OTP verification.
• DDoS Protection: Dedicated measures to protect servers against cyberattacks.
• Separate Database: Personal and financial data are stored in separate encrypted databases.
• Regular Security Audits: An independent team of external experts regularly conducts security audits of ct999.

• Only authorized personnel can access the data they need.
• All staff are bound by a Non-Disclosure Agreement (NDA).
• A complete log of all data access is maintained.
• Users will be notified within 72 hours in the event of a security breach.

Ct999 uses cookies, which are necessary for the website to function properly. Cookies are small text files stored in your browser that allow the website to recognize you.

You can disable cookies through your browser settings, though doing so may affect certain features. Disabling essential cookies may cause login issues.

As a ct999 user, you have certain important rights over your own data. To exercise these rights, please contact our Help Center.

• Right to Access Your Data

  To view the information ct999 holds about you, submit a request and the complete data will be provided within 30 days.

• Right to Correct Your Information

  If any of your information is incorrect, you may request a correction. After KYC verification, changes to certain details may require additional verification.

• Right to Erasure

  If you close your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

• Right to Data Portability

  You can request a copy of the information we hold about you, downloaded as a file.

• Right to Object to Processing

  You may opt out of marketing communications and object to your data being used for purposes beyond essential operations.

Ct999 does not retain your information indefinitely. Each type of data is subject to its own retention policy:

Once legal retention periods have expired, ct999 permanently and securely deletes your data.

Ct999 strictly refrains from providing services to anyone under the age of 18. To protect minors, we have the following measures in place:

• An age verification process is in place at the time of registration.
• If there is any doubt, age verification may be requested via KYC.
• Ct999 does not knowingly collect data from anyone under the age of 18.
• If parents have any concerns, they can reach out to support@ct999.my.

If an underage account is identified, it is immediately closed and all associated data is permanently deleted.

Ct999 may update this Privacy Policy as needed. For significant changes, you will be notified in advance by email or app notification.

• The date of any change is shown at the top of the page as "Last Updated".
• For significant changes, you will be notified at least 30 days in advance.
• If you do not agree to the updated policy, you will have the option to close your account.